Convenient payment system
We use Stripe to ensure the safety and security of your payment. We are also setting up additional payment methods.
Partnership with DHL Express
Tracking order is available on the official site as soon as the goods depart from the UK.
Exchange and Returns
TQOON AUSTRALIA will process your return. No need to send back to the UK
Consumption taxes and tariffs treatment
When importing from abroad, consumption taxes and tariffs are incurred.
Operating according to Australian business days
We operate based on Australia business day. Please contact us by phone or email on weekdays. (Please check the business hours for further detail.)
It refers to purchasing (importing) products directly from overseas companies' sites used for purchase purposes. You can use almost the same service as a general shopping site, but please check the following precautions before purchasing.
Notice on the personal import.Please read carefully before ordering.
※ This site is operated by Tqoon UK Ltd, and all ordered products are provided to customers in the UK.
※ Customs clearance from overseas to Australia is handled as personal import.
※ Any customs duties incurred are borne by all shipments (Tqoon UK Ltd).
Features of personal importIn the case of products purchased directly from overseas, unnecessary fees are not charged because they are processed without going through a third party.
※ Please check the product page for details.
You can receive proof that you have purchased (imported) the product yourself, so you can receive customer service in stores around the world.
Personal import is limited to the personal use of order advertisers, and transfer or resale to third parties is legally prohibited.